r2009 - / trunk/BOOK/introduction/common

jim at linuxfromscratch.org jim at linuxfromscratch.org
Fri Jul 14 16:46:34 PDT 2006


Author: jim
Date: 2006-07-14 17:46:34 -0600 (Fri, 14 Jul 2006)
New Revision: 2009

Modified:
   /
   trunk/BOOK/introduction/common/askforhelp.xml
Log:
 r4610 at server (orig r2130):  jciccone | 2006-07-14 15:23:41 -0700
 Updated the askforhelp page so we cant get more information about their build.



Property changes on: 
___________________________________________________________________
Name: svk:merge
   - b6734a72-470d-0410-b049-f317dca95413:/:2128
   + b6734a72-470d-0410-b049-f317dca95413:/:2130

Modified: trunk/BOOK/introduction/common/askforhelp.xml
===================================================================
--- trunk/BOOK/introduction/common/askforhelp.xml	2006-07-14 22:02:42 UTC (rev 2008)
+++ trunk/BOOK/introduction/common/askforhelp.xml	2006-07-14 23:46:34 UTC (rev 2009)
@@ -23,7 +23,7 @@
   get several support questions everyday and many of them can be easily
   answered by going to the FAQ and by searching the mailing lists first.
   So for us to offer the best assistance possible, you need to do some
-  research on your own first. That allows us to focus on the more unusual
+  research on your own first. This allows us to focus on the more unusual
   support needs. If your searches do not produce a solution, please include
   all relevant information (mentioned below) in your request for help.</para>
 
@@ -40,27 +40,35 @@
       </listitem>
       <listitem>
         <para>The host distribution and version being used to
-        create CLFS</para>
+        create CLFS.</para>
       </listitem>
       <listitem>
-        <para>The architecture of the target and host.</para>
+        <para>The architecture of the host and target.</para>
       </listitem>
       <listitem>
-        <para>The package or section the problem was encountered in</para>
+        <para>The value of the $CLFS_HOST, $CLFS_TARGET, $BUILD32, and $BUILD64
+        enviornment variables.</para>
       </listitem>
       <listitem>
-        <para>The exact error message or symptom being received</para>
+        <para>The package or section in which the problem was encountered.</para>
       </listitem>
       <listitem>
-        <para>Note whether you have deviated from the book at all </para>
+        <para>The exact error message or symptom received. See <xref
+        linkend="ch-intro-askforhelp-compilation-problems"/> below for an
+        example.</para>
       </listitem>
+      <listitem>
+        <para>Note whether you have deviated from the book at all. A package
+        change or even a minor change to any command is considered deviation.
+        </para>
+      </listitem>
     </itemizedlist>
 
     <note>
       <para>Deviating from this book does <emphasis>not</emphasis>
       mean that we will not help you. After all, the CLFS project is
-      about personal preference. Being upfront about any changes to
-      the established procedure helps us evaluate and determine
+      about personal preference. Be upfront about any changes to
+      the established procedure, this helps us evaluate and determine
       possible causes of your problem.</para>
     </note>
 
@@ -71,13 +79,13 @@
 
     <para>If something goes wrong while running the <command>configure</command>
     script, review the <filename>config.log</filename> file. This file may
-    contain errors encountered during <command>configure</command> which were
-    not printed to the screen. Include the <emphasis>relevant</emphasis>
-    lines if you need to ask for help.</para>
+    contain the errors you encountered <command>configure</command>. This file
+    logs errors that may have not been printed to the screen. Include only the
+    <emphasis>relevant</emphasis> lines if you need to ask for help.</para>
 
   </sect2>
 
-  <sect2>
+  <sect2 id="ch-intro-askforhelp-compilation-problems">
     <title>Compilation Problems</title>
 
     <para>Both the screen output and the contents of various files are




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