Please use NetMAX Web Based Support Request System

NetMAX Support support at
Mon Sep 13 01:39:11 PDT 2004

WEB BASED SUPPORT REQUEST SYSTEM. Online Requests for NetMAX technical
support must now be submitted through a web form.  This communication
tool offers many advantages over basic email submission including,
secure transfer of your support payment information, faster and more
accurate responses with greater detail, save-able for future reference
and improved incident tracking.  Requests submitted via the on-line form
will be treated with higher priority than generally submitted emails.

The web support form is located at:

ONLINE SUPPORT OPTIONS.  NetMAX's online support resources remain
available to help you get expedient answers to your questions and can be
used at your convenience.  These resources are available for your use at
anytime and include, the knowledge base, online installation and user
manuals, configuration documentation, user forum, and troubleshooting

For a complete listing of the new support policy please visit


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